The Consumer Services Office is located at the Rosia Road Electricity Centre. Please see the interactive map on our Contact section for further information.

Our offices throughout the organisation are open as follows:
Monday’s to Thursday’s from 08:00 to 15:30,
Friday’s from 08:00 to 15:00. Our Public Counters at the Consumer Services Office, Rosia Road Electricity Centre are open as follows:
Monday’s to Thursday’s from 08:30 to 15:00,
Friday’s from 08:30 to 14:30.

The Consumer Services Office can be reached either, via telephone or email, as follows:
Failure of Supply – 24 Hour Service: +350 20075957
Consumer Enquiries: +350 20074191
Arrears: +350 20049235
Email: consumer@gibelec.gi and/or arrears@gibelec.gi

Yes, you may act on behalf of a Company when submitting an Application Form for Electricity Supply, so long as this form is accompanied by a letter from the respective company, on letterhead paper, stating your relationship with the Company and authorising you to act on its behalf.